We provide IT management consulting and services to Small and Medium sized businesses. As a boutique consulting practice, we focus on management of the IT services of small business owners. As trusted advisors to our clients, we provide a single point of contact for the management, deployment, and upkeep of IT systems. We make IT simple for the small business owner by manage all the complex IT problems.
Why Should You Care?
Information Technology is not as simple as having a computer. In today's world, the small business owner realizes that computers and information technology are powerful tools. They understand that using these tools wisely and with skill can give them the edge they need to grow and succeed where the less prepared fail.
Unfortunately, IT is no longer a matter of going to the local box store and buying a few computers. Issues like licensing, Internet access, application needs, backups, asset management and even disaster recovery / business continuity are just a few of the IT problems a business can face. Managing all these issues can overwhelm a business. Larger, corporate entities have full time staff for these issues. But a staff still requires management.
IT Management has changed over the past few years. In the beginning it took little more than good people skills and the ability to reboot or diagnoses computer issues to become an IT manager. With the growth of the Internet, digital communications, and the complexities of modern wired life, IT Management changed into a complex mix of legal, social, and technological problems. It's become so complex, management of IT has become a specialization in every top-flight business school, including the Harvard School of Management. To get the best out of your IT investment requires the best management you can get.
Who is Level 2?
We are here to be the IT managers you need, when you need. All of our staff have years of experience in the Information Technology field. We understand you cannot afford to pay for these services full time. Whether as a managed account, or as part of a project, L2TC provides the extra services like diagrams, databases, or documentation as part of our fee. If we cannot assist you, we will gladly find someone that can, and act as “middle man” for the client. We become a partner and trusted advisor to the business, allowing that business to get back to doing what it does best. The business grows and prospers.
What do we do?
We provide the small business a Single Point of Contact (SPOC) for all their IT needs. In businesses with existing staff, we act to augment and enhance that staff. We are skilled in handling project management, asset management including licenses, desktop and server deployment, network and systems management, user management and security, even system lifecycle management. Our competencies are:
- Server and Desktop Platforms
- Systems Management
- Identity and Security
- Virtualization
- Unified Comunications
- Wired and Wireless Networking
- Network Accessed Storage and Storage Area Networks
As members of the Microsoft Partner Network, we are Small Business Specialist. We are also Cisco Certified Small Business Specialists. In the desktop area, we support SuSE Linux Enterprise Desktop (SLED), and most desktop flavors of Linux. Server systems include Sun, and Solaris, Red Hat, SuSE, and Novell. We can even assist you with Apple MacBooks, Macintoshes, and Mac servers. That way you can use the best system for the job and get the most out of your IT budget.
If you would like more information, please contact our Lead Consultant, Ray Watters at (773) 634-9369 (rwatters@l2tc.net)